Competitor analysis
Competitor analysis for dentists
Patients choose a dentist on trust. Their reviews talk about anxiety, pain, explanations and cost, and about whether the front desk was kind. Reading across several practices shows which of those your area cares about most.
Find my gap, freeAlso searched as: dental practices, dental clinics, orthodontists. LocalGap works for businesses in the USA and the UK.
What to look for in nearby dentists' reviews
These are themes that commonly come up in this industry. Your own area may differ, which is the point of checking.
Common complaints
- Long waits and running late
- Unclear costs or surprise bills
- Feeling rushed or not listened to
- Hard to get an appointment or a callback
What customers praise
- Gentle treatment for nervous patients
- Clear explanations before any work
- Friendly reception and flexible hours
What to do with it
- Publish clear pricing guidance
- Make the first-visit experience for nervous patients something you talk about
- Respond to every review in a calm, professional tone
Want to do this yourself first? Read our step-by-step guide. Or let LocalGap read the reviews for you and write the report.